User Guide
  • Reactify Search
  • Getting Started
    • Introduction
    • Why do we exist?
    • What can we do for you?
    • What you need to know
    • Preparing for implementation
    • Implementation process
    • Configuring your instance
  • Release Notes
  • Upcoming Features
  • Troubleshooting and FAQ
    • How do I reduce zero search results?
    • How do I create a curation for a collection or search term?
    • How do I set up my "sort" settings?
    • How do I add a banner in a collection?
    • How long should it take for a published curation to reflect on the front end?
    • Why is a product not appearing in a collection?
    • Best practices for populating data in Shopify
    • Where does a "hidden" product go?
  • Theme Extension
  • Dashboard
    • Intro
    • Start Sync
  • Configuration
    • Intro
    • Redirects
    • Synonyms
    • Merged Values
    • Relevance
    • Sort
    • Filters
  • Merchandising
    • Intro
    • Callouts
    • Collections & Search
      • Global Boosting Rules
      • Market-specific merchandising
      • Schedule Merchandising Pages
      • Hide or show products based on Shopify Markets
      • Inventory Rules Based on Shopify Locations
    • Preview
  • CATALOGUE
    • Products
    • Collections
  • Analytics
    • Intro
    • Reports
  • Manage
    • Intro
    • Product
      • Metafields
      • Markets
    • Automations
    • Account
      • Shared Stores
    • Activity Logs
    • Bulk Sync Logs
    • Integrate Search and Image AI
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On this page
  • But first, what is a sync?
  • What products are included in the sync?
  • When do I need to press the ‘Start Sync’ button?
  • How long does it take for a bulk sync to happen?
  • Syncing Shopify Collections
  • Learn how to sync a selection of products instantly
  • I just made an update in the app, why isn't it appearing on the front end?

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  1. Dashboard

Start Sync

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Last updated 10 months ago

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But first, what is a sync?

Also known as a “bulk sync”. It’s when Reactify Search downloads all the products and collections in the Shopify catalogue and uploads them back into the app. A sync needs to happen so that the app knows that it's working with the most up-to-date data.

What products are included in the sync?

Products and collections in your Shopify catalogue that meet all the criteria:

  • Status: Active

  • Status: Daft (only if the checkbox is ticked in the Manage > Product section)

  • Added to sales channel: Online Store

Archived products are excluded from the sync.

When do I need to press the ‘Start Sync’ button?

  • Whenever an update is made to a Merged Value, a sync will need to occur for the filter value to appear on the front end.

Most of the time, there won’t be a need to press the Start Sync button as the majority of updates will reflect on the front end almost instantly.

How long does it take for a bulk sync to happen?

Syncing Shopify Collections

If global boost rules are not set and no curations exist for a collection, the sort order will refer to the default sort of the collection in Shopify.

Learn how to sync a selection of products instantly

I just made an update in the app, why isn't it appearing on the front end?

If you don’t see an update reflecting instantly on the front end, then it’ll be due to the cache. In case your cache hasn’t expired within the time of making the update, we recommend allowing up to 5 minutes. After 5 minutes have passed, you should see your changes reflect on the front end.

A bulk sync takes no longer than 20 minutes from start to completion. A bulk sync is automatically scheduled to happen every few hours, depending on the settings set out in the "" section of the app. The schedule can be adjusted but for most merchants, we recommend keeping the bulk sync at the 4-hour mark.

automations
More info here.
Products
Collections
In the Dashboard, you'll be able to find the Start Sync button which is where you can manually trigger a bulk sync