User Guide
  • Reactify Search
  • Getting Started
    • Introduction
    • Why do we exist?
    • What can we do for you?
    • What you need to know
    • Preparing for implementation
    • Implementation process
    • Configuring your instance
  • Release Notes
  • Upcoming Features
  • Troubleshooting and FAQ
    • How do I reduce zero search results?
    • How do I create a curation for a collection or search term?
    • How do I set up my "sort" settings?
    • How do I add a banner in a collection?
    • How long should it take for a published curation to reflect on the front end?
    • Why is a product not appearing in a collection?
    • Best practices for populating data in Shopify
    • Where does a "hidden" product go?
  • Theme Extension
  • Dashboard
    • Intro
    • Start Sync
  • Configuration
    • Intro
    • Redirects
    • Synonyms
    • Merged Values
    • Relevance
    • Sort
    • Filters
  • Merchandising
    • Intro
    • Callouts
    • Collections & Search
      • Global Boosting Rules
      • Market-specific merchandising
      • Schedule Merchandising Pages
      • Hide or show products based on Shopify Markets
      • Inventory Rules Based on Shopify Locations
    • Preview
  • CATALOGUE
    • Products
    • Collections
  • Analytics
    • Intro
    • Reports
  • Manage
    • Intro
    • Product
      • Metafields
      • Markets
    • Automations
    • Account
      • Shared Stores
    • Activity Logs
    • Bulk Sync Logs
    • Integrate Search and Image AI
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  1. Troubleshooting and FAQ

Why is a product not appearing in a collection?

PreviousHow long should it take for a published curation to reflect on the front end?NextBest practices for populating data in Shopify

Last updated 2 years ago

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If you're manually adding products into your Shopify collections, then the product may have been missed. If this is the case, the product will need to be added to the collection.

If you're populating products based on certain conditions, then there are two possible reasons:

1. The product does not meet the condition (missing tag, title does not contain, etc.)

2. The tag may be excluded in the Settings of Reactify Search

If you do not want a product to appear in Reactify Search, you can exclude products by tag. All products associated with Exclusion tags will not appear in a collection or search results page. However, the products may still be accessible through a direct link.